Our promises to you include that:
- Your orders will be shipped promptly and accurately.
- You will always speak to a live person, here in the USA and will never get an overseas call center or a phone-tree.
- We stand behind our product and if you ever have a defect or a situation, we will take immediate steps to rectify it to your satisfaction.
- That we will do our best to monitor on-line retailers to ensure that our products are not being offered to outrageous discounts that devalue the products and take sales from you.
Orders of $250 or more qualify for free shipping. Orders under $250 will be charged a flat shipping fee of $12.95 with an option to upgrade to expedited (FedEx Express) shipping for $14.95 within the United States. Customer's are not subject to paying handling fees.
All domestic wholesale shipments will be delivered via FedEx. All international wholesale shipments will be sent via FedEx, or DHL. Wholesale orders will never be shipped via USPS. With shipping costs rising, DHL shipments are subject to change based on live rates - please contact your Sales Representative to place an order with DHL shipping.